Privacy Policy — Sundram Electric

This policy explains how Sundram Electric ("we", "us", "our"), a multibrand electric and home appliance showroom based in Tharad, Banaskantha, Gujarat, collects and uses information from visitors to this website and customers of the showroom.

Information we collect

Contact details you share with us directly — such as your name, phone number, or address — when you call, visit the showroom, or reach out about a product or order.
Basic technical information collected automatically when you browse this website, such as browser type and general usage data, used only to keep the site working correctly.
We do not use contact forms, cookies for tracking, or third-party advertising trackers on this website.

How we use your information

To respond to enquiries about products, stock availability, or pricing.
To process purchases, exchanges, or service requests made at the showroom.
To comply with tax and billing requirements, including GST-related documentation.

Sharing of information

We do not sell or rent your personal information. Information may be shared with brand manufacturers or service centres (such as Usha, Crompton, Havells, Anchor, Haier, Bajaj, Orient Electric, Luminous, Polycab, or Samsung) only where necessary to honour a warranty or service claim on a product purchased from us, and with government authorities where required by law.

Data retention

Billing and GST-related records are retained for as long as required under applicable Indian tax law. Other contact information is kept only as long as needed to serve you.

Your choices

You may ask us at any time what information we hold about you, or ask us to correct or delete it, by contacting us using the details in the footer below.

Changes to this policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date.

Contact us

For any privacy-related question, call the showroom at 93166 55174, 97231 81740, or 98986 38772, or visit us at Vivekanand Plaza, Vivekanand Chok, Civil Hospital Road, Tharad, B.K. – 385565.